How to send?
The products of our range are shipped by parcel service or Deutsche Post. For larger volumes and quantities we order a forwarding company.
The delivery time?
Your order will be processed by us immediately after receipt of your order. Your order will be delivered within 2 days after receipt of payment. The delivery time is 2 business days from dispatch of our warehouse. However, we continue to work on an improvement in logistics and a shorter delivery time, in order to offer you 24-hour delivery times. For shorter delivery times, we would like to ask you to contact us by e-mail to firstname.lastname@example.org.
The shipping costs can be found in the table. From a goods value of 100,00 € we deliver all items for you within Germany (excluding billiards, table football and large equipment). Again a reason more for an order with Billiard Knoechel.
The shipping costs abroad and the island surcharge can be found in the table. All prices include VAT.
|From||To||D||EU||Worldwide||Island surcharge D||Island surcharge EU||Cash on delivery Fee|
|0,021 kg||0,05 kg||2,30 €||8,60 €||12,90 €||-||6,00 €||14,95 €|
|0,051 kg||0,1 kg||2,90 €||8,60 €||12,90 €||8,00 €||21,00 €||14,95 €|
|0,101 kg||0,5 kg||4,90 €||8,60 €||12,90 €||8,00 €||21,00 €||14,95 €|
|0,501 kg||5 kg||7,50 €||19,95 €||39,00 €||8,00 €||43,00 €||14,95 €|
|5,001 kg||10 kg||38,00 €||89,00 €||99,00 €||35,00 €||65,00 €||14,95 €|
|10,001 kg||30 kg||80,00 €||149,00 €||229,00 €||80,00 €||99,00 €||14,95 €|
|30,001 kg||500 kg||Included in the item price||130,00 €||195,00 €||-|
We reserve island supplements for Germany and Europe (depending on weight) (see table). Important NOTE Despite all due diligence, delivery can lead to damage during transport. In this case, we will of course refund the damaged items free of charge. Please note the following procedure: Transport damages must be reported immediately upon receipt of the goods at the supplier. Please inform billiards anchors about any transport damage. If you want to return the goods, please inform us by e-mail, fax or telephone. Thank you for your understanding and cooperation.
Owner: Juergen Knoechel
Phone: 0049 981 3708
Office Hours: Monday - Friday 19:00 - 20:00 Uhr